RESERVATIONS
Bike reservations must be done at least 2 days prior. Should the customer needs a bike on the same day he/she may call (+30 6951831566 ) to check for availability. The customer can also reserve a bike by filling up a reservation form at info@explorethirasia-santorini.gr
Reservations are made for persons over 18 years old. Under aged customers must be accompanied by an adult.
METHOD OF PAYMENT
We accept Master Card , Visa & cash ‐ Payment for the rented items is required to be made in full prior to the delivery date.
The reservation is only confirmed once Explore Thirasia has confirmed receipt of the payment via E‐mail.
The customer signing the rental contract must be over 18 years old. Under aged customers must be accompanied by an adult.
Prior to the tour the customer must read, accept and sign the rental agreement. The customer will be asked for his/her passport details along with credit card details as a guarantee deposit for the rented equipment. At the end of the rental period, the customer accepts the charges for any missing or broken items or scratches at market prices which will be charged to their credit card. The deposit will be refunded if the rented equipment is returned in the same conditions it was procured. If the missing or broken/damaged (scratched) items exceed the deposit amount, the customer must settle the balance.
CANCELLATION POLICY
Five (5 days) prior to rental date 100% refund
4 days prior to rental date 50% cancellation fees willl apply
3 to 1 day prior to rental period amount is non-refundable full charges will apply.